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Project Manager, Lift Enhancement

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Businesses Otis Job ID 01345927 Date posted 08/20/2019 City Singapore Country Singapore

Date Posted:

2019-08-20-07:00

Country:

Singapore

Location:

8 Kallang Avenue #07-01/09 Aperia Tower 1, Singapore


General Scope of Work

The incumbent will be responsible to manage the Lift Enhancement Project (LEP) for the Company and target to achieve desired results for overall efficient and effective field operations.

Job Responsibilities

1.Develop a full understanding of service customer requirements as well as competitors’ knowledge to manage Service Portfolio effectively and efficiently.

2.Visit sites and meet customers to ensure our services are excellent and address non-performance, whenever necessary.

3.To review measure and monitor breakdown / callback rate of delegated zone.

4.Monitor equipment maintenance performance, action plan to improve call back rate and reduce customer complaints

5.Prepare regular status update on service performance.

6.Lead troubleshooting and technical solution to ensure lifts and escalators are in tip-top conditions.

7.Handle daily administration and technical matter in maintenance services.

8.Participate in Environmental, Health and Safety activities and prepare field operations for safety audits and inspection, execution and closure of audit findings.

9.Strong adherence to the company rules and regulations on ethics, safety and controls.

Job Requirements

1.Degree or Diploma in Electrical/Mechanical Engineering discipline.

2.At least 3 to 5 years of relevant work experiences in a similar capacity, with Supervisory experiences, preferably in the Service, Repair and Maintenance lift and escalator industry.

3.Focus on results, customer focus and team player.

4.Proficient in Microsoft Office such as Words, Powerpoint and Excel

5.Good written and verbal communication skills.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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