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Field Service Technician

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Businesses Collins Aerospace Job ID 17746 Date posted 12/24/2019 City Pudahuel State Chile Country Chile

Requisition ID: [[17746]]

Want to work with some of the most talented, dedicated people on the planet?  Do you value relationships, commitment, innovation and integrity? Want to be a part of a company that has been named numerous times as America’s Best Employer in Aerospace and Defense by Forbes magazine?


Then Collins Aerospace is the place for you. Join our team and build a rewarding career while helping to deliver the most trusted source of aviation and high-integrity solutions in the world.


We are currently searching for a [[Field Service Technician]] to join our team in [[Santiago de Chile]]. Employing some of the most talented, dedicated people on the planet is not by chance. People from all over the globe choose Collins Aerospace as the place to build a rewarding career, while helping create and deliver communications, integration, and engineering solutions that our global customers demand so that our world keeps moving and stays connected. It’s an exciting time to become a part of our team. Join us and discover how high your career can soar at Collins Aerospace.

Job Summary

Provides second-tier technical support to internal and/or external customers either remotely or at the customer's desk regarding the installation, operation, move, configuration, customization, and usage of client hardware, software, network, and telecommunications systems.

Job Responsibilities
  • Reports to the Site Manager; is supervised by Lead Technicians.
  • Troubleshoot and identify hardware errors.
  • Responds to any trouble calls from within the airport .
  • Is trained in applications usage and can provide end user assistance.  May also suggest when additional user training is required.
  • In most cases is not expected to repair equipment on the spot unless some simple procedure clears the fault. Otherwise the technician will replace the inoperative equipment with a unit from the spares pool and will maintain appropriate records.
  • Run tests after solution implementation.
Basic Qualifications
  • Possess a minimum of 2 years of experience in related field
  • Experience with warranty repairs, and OEM logistics
  • Experience with asset, spares and consumables management
  • Possess troubleshooting skills, and the ability to identify hardware errors
  • Trained in applications usage, provides assistance to end users
  • Ability to works with L3 to install and test fixes
  • Understands SLAs, severity levels, and industry best practices 

At Collins Aerospace, we believe a solid work-life balance creates a healthy lifestyle and inspires creativity and innovation. We value our people and invest in their development, growth and success at our company by providing development opportunities through Collins Aerospace University, networking, mentoring, and tuition reimbursement.

And that’s just for starters.

Some of our competitive benefits package includes:

  • An Incentive Pay Plan based upon company performance

  • Savings program

  • And more

Interested yet? Apply now and embark on your next worthwhile adventure!

Apply Now

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