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Technical Lead – Business Systems

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Businesses United Technologies Corp. Headquarters Job ID 01285893 Date posted 01/10/2019 City Farmington State Connecticut Country United States

Date Posted:

2019-01-09-08:00

Country:

United States of America

Location:

UT2: 9 Farm Springs 9 Farm Springs, Farmington, CT, 06034 USA

With revenues of approximately $57 billion, United Technologies Corporation (UTC) is a Fortune 50 company that provides high technology products and services for the aerospace and commercial building industries.  Our aerospace businesses include Pratt & Whitney and UTC Aerospace Systems.  Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines.  UTC Aerospace Systems is one of the world’s largest suppliers of technologically advanced aerospace and defense products.

Our commercial building businesses include Otis Elevator and Climate, Controls & Security.  Otis is the world’s largest manufacturer and maintainer of people-moving products, including elevators, escalators and moving walkways.  UTC Climate, Controls & Security is a leading provider of heating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems.  These companies are leading to safer, smarter, sustainable and high-performance buildings.

Ranked among the world’s greenest companies, we do business in virtually every country of the world and have over 196,000 employees globally. 

At UTC, we're in the process of expanding our digital capabilities and optimizing our software development processes. Together, we'll transform our products and services to create a more seamless and innovative digital experience for our employees, customers, partners and suppliers.

As part of this transformation, we’re looking for a technical lead to manage strategic compliance applications used to support business controls solutions across Corporate and the UTC business units. Systems include: BlackLine, Informatica, Qliksens/Qlikview, Business Intelligence applications, custom software such as eSOX, ePolicy, Risk Assessment System, etc.

Responsibilities:

  • Function as a hands-on Business Controls Infrastructure Engineer to support and administer UTC's suite of applications.  The candidate will participate in maintaining the on-site BC components, both hardware and software, and interacting with system admin and networking teams as necessary.
  • Establish support model and provide technical leadership for a critical and robust environment
  • Develop strong partnership with functional team and customers to ensure open communication and alignment on ongoing initiatives, understanding business requirements and impact
  • Evaluate current state environment and provide recommendations, derive strategy to improve current environment
  • Become system matter expert in BC technology and research/explore industry best practices to bring back to UTC environment
  • Perform planning, coordination and execution of BC infrastructure maintenance tasks (migration to different hardware/cloud and/or operating system, licensing of new features and/or upgrades). The ideal candidate needs to be strong technically, with an in-depth understanding of how different custom and third party components fit together.
  • Troubleshoot and mitigate issues. This includes creating standard work and performing effective root cause analysis.
  • Coordinate change control activity as required (e.g. new releases, software updates, configuration changes).  Testing/coordination of O/S and security patches.
  • Create and maintain security, compliance, and change controls.

Experience/Qualifications: 

  • Prior experience with custom application infrastructure components and services with the ability to quickly diagnose and remediate service issues.
  • Demonstrated customer focus, evaluating decisions through the eyes of the customer, building strong relationships and evidence in partnering with customers to help shape their future initiatives
  • Experience in confronting difficult technical circumstances in creative ways and balancing multiple, competing priorities
  • Strong analytical and problem solving skills, communicating in a clear and succinct manner and effectively evaluating information to make decisions, anticipate obstacles and develop plans to resolve
  • A passion for current and emerging technologies demonstrated through training, job experience and/or industry activities
  • Excellent interpersonal, verbal and written communication skills

Education:

  • Bachelor’s Degree in Computer Science, Management of Information Systems, or related business discipline(s) or equivalent years of related experience
  • Master’s Degree preferred but not required

Status:  US Citizen or US Person Required for this position.

Travel Requirements:

10%

EEO/AAP Statement:

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Privacy Policy and Terms:

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United Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

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