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Sr. Manager, Manufacturing/Supply Chain

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Businesses Otis Job ID 01316577 Date posted 05/14/2019 City Farmington State Connecticut Country United States

Date Posted:



United States of America


OT999: 1CP - Farmington, CT One Carrier Place, Farmington, CT, 06032 USA

Excellent opportunity for highly motivated individual to assume the Manager of Manufacturing/Supply Chain Support role within the Digital Technology organization. The organization offers opportunity for a motivated individual to support a growing Operations organization and develop global processes to sustain flexibility as the business needs change. Job responsibilities subject to change based upon alignment of processes within the organization. 

Primary responsibilities include:

  • Partners with Operations/Supply Chain leads across the global organization to lead key projects and initiatives
  • Manages operations of suite of manufacturing and supply chain applications, and interacting with system owners,  system admin and networking teams as necessary
  • Develops strong partnership with Operations functional team and customers to ensure open communication and alignment on ongoing initiatives and understanding of business requirements and impact
  • Evaluates current state environment and drive initiatives to improve current environment
  • Develops expertise in current technology through training and experience and provides recommendations on industry best practices
  • Ensures the planning, coordination and execution of Manufacturing/Supply Chain technology infrastructure maintenance and upgrade tasks (migration to different hardware/cloud and/or operating system, licensing of new features and/or upgrades)
  • Direct resources in Troubleshooting and and mitigation of issues. This includes creating work processes and performing effective root cause analysis
  • Ensures coordination of change control activity as required (e.g. new releases, software updates, configuration changes) and testing and deployment of application and security patches
  • Maintains security, compliance, and change control governance

Education / Certifications:

Bachelor’s Degree in Computer Science, Management of Information Systems, Manufacturing or related business discipline(s)

Experience / Qualifications:

  • IT Project or program management experience in the Operations function
  • 10+ years’ experience working with application support and infrastructure components and services with the ability to quickly diagnose and remediate service issues
  • Experience with Manufacturing processes and applications required
  • Experience with Manufacturing Execution, PLM or Supply Chain applications required
  • Oracle/ JDE experience beneficial
  • Knowledge of cloud services (e.g., Azure) and database administration and development are a plus
  • Demonstrated customer focus, evaluating decisions through the eyes of the customer, building strong relationships and evidence in partnering with customers to help shape their future initiatives
  • Strong analytical and problem-solving skills, communicating in a clear and succinct manner and effectively evaluating information to make decisions, anticipate obstacles and develop plans to resolve
  • A passion for current and emerging technologies demonstrated through training, job experience and/or industry activities
  • Excellent interpersonal, verbal and written communication skills

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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  • Information Technology, Farmington, Connecticut, United StatesRemove