Customer Service EngineerBusinesses Collins Aerospace Job ID 17240 Date posted 08/13/2019 City Burgess Hill State West Sussex Country United Kingdom
Field Service Engineer
Customer Service Engineer
In line with current RCUK market rates
Installs, operates, maintains, repairs and modifies equipment. Provide technical support to field engineers, technicians and product support who are diagnosing, troubleshooting, and repairing complex mechanical equipment.
Demonstrates the ability to provide a logical, in-depth analysis of a problem or situation
Takes personal initiative to proactively serve as team motivator creating strong morale and synergy
Ensures that information has been received and accurately understood by all parties
Customer Service Orientation
Provides customers with quality experiences, establishing and maintaining effective relationships.
Ensures that all details of a project are accurate before delegating to others
Bases decisions on factual information and considers alternative courses of action before reaching decisions
Describes for customers the proper use of company products, as well as the benefits of their use
Develops relationships with others that are based on trust. Displays a compassionate attitude toward the needs of others.
Key Qualifications and Experience
Qualification/Experience or Skill
Apprenticeship or vocational studies in mechanical engineering
Proven capability of installing and commissioning Film mirrors.
Able and willing to drive internationally with a clean driving record
Adequate written and communication skills to be able to provide training and communicate with customers and colleagues
Collins Aerospace is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, gender, sexual orientation, gender identity, disability, or any other protected status.