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Director, Network Services

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Businesses Carrier Job ID 01322165 Date posted 05/31/2019 City Atlanta State Georgia Country United States

Date Posted:



United States of America


CAG23: DLS VRF- Atlanta 3300 Riverwood Pkwy , Atlanta, GA, 30339 USA

This position is for the Director of Digital Networks at Carrier Corporation. This role will establish and maintain a global network services team, including a Network Operations Center. The successful candidate will maintain a high availability of critical communication services and platforms across a global network of multiple data center locations and field sites.

Essential Responsibilities

  • Maintain enterprise focus and develop strategies, roadmap and investment plans to align with and support critical business objectives
  • Provide lifecycle management of all communications platforms and services
  • Proactively drive service improvements and implement required changes to deliver operational excellence
  • Manage capacity to meet service levels and maintain a 12-month rolling capacity plan that reflects current and future business needs
  • Lead multiple complex projects that are executed flawlessly to plan

Education / Certifications

  • Bachelor’s Degree in related field desired, work experience may be considered in lieu of degree.

Basic Qualifications

  • Strong technical networking backgrounds with at least 12 years of relevant, proven and broad experience
  • Extensive knowledge of Microsoft collaboration technologies and product expertise, including O365, Exchange, Lync/Skype for Business and Teams
  • Extensive experience with cloud technologies (Azure, AWS, Google) and related networking
  • Knowledge of and experience working with SD WAN technologies, including Cisco iWAN
  • Knowledge of key network security practices and protocols
  • Experience developing a network services team and NOC, including establishing key network-supplier relationships to serve the needs of a global economy
  • Strong interpersonal, verbal and written communication skills
  • Ability to lead and manage in a diverse and global team environment
  • Ability to exercise sound judgment in complex problem-solving situations
  • Strong background in project planning and management principles

Preferred Qualifications

  • Recent experience building a network services team of employees and business partners from the ground up preferred
  • Recent experience building a global network transformation program to improve access to cloud-based services, leverage the Internet and lower costs


United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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